One of the primary metrics on the Self-Service dashboard is unique visitors who viewed help content, including questions with answers.
Given that questions are accessible via the embeddable widget, are views from the widget counted in this metric?
One of the primary metrics on the Self-Service dashboard is unique visitors who viewed help content, including questions with answers.
Given that questions are accessible via the embeddable widget, are views from the widget counted in this metric?
Hi
No, views of topics from the embeddable widget are not currently included in the inSided platform. I would recommend creating an idea to see if this can gain some traction in the community. If you’d like you can request some of the data that is available from support@insided.com
Thanks
Answer per
No, views of topics from the embeddable widget are not currently included in the inSided platform. I would recommend creating an idea to see if this can gain some traction in the community. If you’d like you can request some of the data that is available from support@insided.com
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