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Hi everyone! I am trying to change the SEO homepage description for our community.

The current instructions may be outdated, I don’t have “Site identity”

Customization → Site Identity
 

 

On the front end, under Branding in the the Theme menu.

It moved recently and I only just found it today myself. 

 

 


Thanks for posting this! I have been trying to find the solution here. I found the branding “SEO & Social” fields, but what I have in there still doesn’t seem to match what appears when I share the link:

 

This text shows up for everything we share, regardless of if it is from the Community or Knowledge Base categories. Any ideas?


Hi ​@meredithw - So what can sometimes happen is that Google will override our SEO description if it thinks that a different formulation is more relevant and concise.  I would recommend reviewing your SEO description so that there’s a bigger chance that Google will accept it.  If you search for this online or ask GPT you’ll quickly find some tips and guidance on how to optimise it.


@meredithw - And just to add, as I just saw that your example is a category-specific link, that KB and Community categories have their own SEO titles and descriptions that can be configured within their settings.  Just go to Platform > Community / KB > Edit Category > SEO Settings.


Hi Kenneth - thanks so much for the responses! I had checked every one of the Section and Category level SEO settings on both Community and KB to see if the text that was appearing had been entered there somewhere to no avail. To your first point, are you saying that Google is overriding my SEO description with its own and not pulling that text from somewhere in my instance? 


Following this article, it sounds like the below sitemap reference in my Robots.txt settings is not there by default? Could this be providing some generic meta description that’s overriding everything?

 


Also: I had posted an earlier reply here that doesn’t appear to have gone through addressing the suggestion about checking the Section and Category level SEO settings for the text, but I didn’t find anything there for either the Community or KB areas.


Hi Kenneth - thanks so much for the responses! I had checked every one of the Section and Category level SEO settings on both Community and KB to see if the text that was appearing had been entered there somewhere to no avail. To your first point, are you saying that Google is overriding my SEO description with its own and not pulling that text from somewhere in my instance? 

Hi ​@meredithw - Yes indeed, Google will come up with its own SEO description if there isn’t one present or it thinks the one that is defined on the site isn’t precise or accurate.  So if you don’t have anything defined for your categories yet but would like to have something custom there, I’d recommend entering some concise descriptions there.


Hi Kenneth - thanks for the response! I do have text specified for my SEO description already:

(The full text for description is “Join the conversation! Ask questions, learn best practices, and collaborate with your peers”)

Is your point that in order to ensure Google doesn’t insert generic text that I should add this to every Section and Category level SEO settings as well?


For others who may see this thread: I reached out to Support and learned that it’s not possible for me to edit this default text because my community is in private mode. 


@meredithw Oh that makes sense - I didn’t realize your community was private!  Great that this has been clarified.