Skip to main content

I’ve heard a general ETA of “January” for Notification Center generally availability* (GA). What does GA look like for customers / community managers? 

It it something that’s available, but we have to turn on? Or is it something that gets enabled for all when it’s ready?

I ask because I’d like to plan the comms and supporting FAQs necessary for enabling this on my community. If I control when it’s turned on post-GA, then I have the flexibility to launch the comms assets in tandem. If I don’t, then I need to prioritize those assets early in January. 

*understanding and acknowledging that product development and release timelines are fluid, etc.  

Thanks for your feedback ​@Erik_ see the answers to your questions below.

Re: introducing ctrl-click to open a notification
Our team will need to investigate the possibilities

 

​@Yoeri, have you perhaps an update on this? 

Hi ​@Erik_ thanks for bringing this to our attention again, it slipped my mind. No updates on this regards. With “right-click → open in new tab” and “scroll wheel click” we did not further pursue the ctrl-click. Is this a big miss on your end?

  

Hi ​@Erik_ thanks for bringing this to our attention again, it slipped my mind. No updates on this regards. With “right-click → open in new tab” and “scroll wheel click” we did not further pursue the ctrl-click. Is this a big miss on your end?

Yes, our end-users keep asking about this, as it is common functionality across internetbrowsing that they are used to.

 

 

 

Something else I wanted to check up on:

Excellent, thank you ​@Yoeri. 

 

A follow-up question:

Re: Notifications not marked as red
Email notification and in-app notifications are two separate channels of notification read/unread state of the notification item of either of these channels will not be in sync.

 

Check, I understand. But if you just browse the community and in doing so go to a topic that you also have a notification for, wil that mark the notification? Or is the NC in all cases separate from other ways of reaching a topic/reply/message?

Is this the case?

Thanks for confirming. 

Or is the NC in all cases separate from other ways of reaching a topic/reply/message?

This is correct. Only visiting from the NC will clear the status

Reply


Terms & ConditionsCookie settings