How to view which users viewed a topic

As far I can know - no, there is possibility for that.

Can I ask why you would like to know it?

I am looking for this too, we would use it for targeted engagement and interest in sub topics.  I heard this is something we should be able to do when the data update is released.

Thanks @revote! Similar to Juan, we’d like to use these insights to target our outreach on specific topics, such as our product roadmap.

I am not sure but maybe it is possible to use some targeting / personalization tools for that?

@bdrivas - Currently, this is not supported. Viewing a topic (to my understanding) is not recorded by the API as a user activity. A practical reason for this would be that if you have a public category that guest users can view, then it may become problematic to track and record views in this manner. I think that this would be something that would require a tracking script, like Google Analytics - but even then may require some additional back-end work to achieve.

@Aleksandra - would this be something that our Datalake or other enhancements in this area may be able to handle in the future?

@arminfpop @Aleksandra A related question, how does Gainsight PX get around this limitation on CC? I’ve heard if PX and CC are connected you would have access to this data.

Hi, @security_lion! Apologies for the long delay in me replying.

Short answer is yes, this is possible. I partnered with @MBragle, who recently wrote a great CC<>PX connector article and can offer some more specific insights into your question. 

@arminfpop thank you! Just checked out the article 😀
Any chance you’ve heard from @Aleksandra on the data lake portion? It would be really helpful to see a side-by-side comparison of what data is available via the PX integration vs CC data lake.

@security_lion - you can check out this doc to see all the data available in the CC data lake. I do not have a side-by-side comparison between PX and CC, but I hope this is helpful. 

You rock, thanks @arminfpop . If there is a similar sheet available for PX I’m happy to make the comparison available for the community.