In our community I created a rank for banned users.
So if your role is Banned Users, you get the rank of BANNED. It’s right near the top of the rankings, so it gets priority.
For most users, it works fine:
But, for other users, they get a lower ranking, even though their role is banned user:
Am I missing anything obvious here?!
Best answer by Kenneth R
Great to hear that it’s resolved
+5Hey
Thanks
I’m not sure how we got into this state, and I was a bit reluctant to rebuild the ranks. I was just afraid it might send out emails to everyone. I know. Over-cautious. Anyway, I found out that I could resolve the problem by finding the user in the back end and clicking Apply Changes. Even though I had made no changes, it triggered something that reset the rank. There were few enough users that it didn’t take too much work.
So, all good now, and thanks again for responding.
+5Great to hear that it’s resolved
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