Looking for ideas to Snooze a conversation

Hi ​@AndrewK 

I’m assuming you meant pausing notifications for a particular post/conversation you are part of?

There is no current functionality yet that can help snooze/pause conversations for a period of time. This definitely sounds like a really great idea to submit though! I’m also curious to know the thought behind a period of time. Do you prefer to unblock it again after a period of time? Any reason behind the thought?

You also probably already know this. but you could choose to opt out of notifications or updates from a particular post by unsubscribing from that particular post itself (attached).

I know it’s not the BEST way, but hoping that helps you to some extent!

Good question! I used to build a Khoros Care instance and didn’t think about a solution for this one.

Thanks ​@revathimenon and ​@mitchell.gordon 

I’m actually thinking about a purely internal moderator use case.

Imagine a moderator has claimed 20 conversations and is using a filter view to show only those claimed items. They want to give 5 of the new conversations a 48‑hour window for the community to respond before stepping in themselves.

To manage that, they’d like a way to temporarily hide those 5 conversations from their claimed list, with the exclusion automatically expiring after 48 hours. Alternatively, it could work if moderators could filter by the timestamp of a moderator tag, for example, filtering conversations with a “Snooze” tag that was applied more than 48 hours ago.

Hopefully that makes sense. I know it’s a bit confusing. I don’t think this is currently possible, but I’m curious whether anyone coming from Khoros Care has found a good workaround.