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Making some posts public

Forum|Forum|1 year ago
February 14, 2025
3 replies
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I have a fairly basic question that I'm hoping someone can help me with- seems like I missed the 101 part of this fundamental.

Our community is technically "public" however there is a login screen required to access any pages beyond the homepage, events page, and customer support page.

I'd like to make a handful of articles publicly accessible, but I'm not sure how to do that since the community sections they reside in are private. Is there a specific setting on the article page that allows you to configure its visibility independently from the overall community section?

Best answer by Blastoise186

Hi @Laurenseife ,

AFAIK this isn’t currently supported - it has to be the entire category or nothing. But it could be a thing in the future if you wanted to raise an Idea about it via https://communities.gainsight.com .

Blastoise186Answer

Helper ⭐️⭐️⭐️

Hi @Laurenseife ,

AFAIK this isn’t currently supported - it has to be the entire category or nothing. But it could be a thing in the future if you wanted to raise an Idea about it via https://communities.gainsight.com .

Bug blasting absolutely everything... The Blastoise Way

DannyPancratz

VIP ⭐️⭐️⭐️⭐️⭐️

Yep, no way to do it on a per post basis. But having a public category will do the trick.

FYI: I am no longer active in this community

LaurenseifeAuthor

Thanks to you both for weighing in!! I don’t *love* that, since I have a variety of topics I would classify as OK for GA but, they don’t align on a shared category since we segment by our product offerings. I have created a “General” category for now but also put in an idea for future per post. Thanks!!!

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