We are rebranding our online store and have years of articles where it is referenced. We have gone through and decided which articles are still relevant and which are not, and there are still a lot where the old name is referenced that we need to change. Is there a quick way to do this? Like find all mentions of x and change to y, community-wide?
Question
Rebranding Word Edit
+9Yeah there are ways to find it via the API.
And, theoretically, you could update it via the API as well. But there’d be a lot of risk in doing that, as you’d need to update the content of the whole post, I believe. In theory, it should be easy: the API will give you the post’s content, you change the word and update it with the slightly modified content via the API. But… you’re dealing with styling, etc via the HTML code in the post’s content… which gets tricky.
So I’d talk to your CSM and Support about wanting to do this and get their help.
But I believe it should be possible to do with you and your colleagues needing to manually edit a ton of posts.
Just throwing this out there.
In terms of old content, not all of that might be relevant anymore. I move all my “old content” into an indexed location only admins can see. This allows users to keep their rank, likes and posting quantities the same without those posts being indexed by search.
If this sounds interesting, you can move posts in mass in -en.insided.com/overview based on content location, group, ect
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.