Skip to main content

I dont have hard data, this is just a hunch, but I think  we have more posts marked as a spam than before.

And the problem is because they are ok posts, they should not be marked as a spam.

There are no links, or promotion, or suspicious text, images, nothing.

No matter are you new member or active member.

Have you seen this also?

Hey ​@revote 

Not really, the spam markings we are getting seems to be aligned with what we have in our settings.

Just a thought (you probably already checked this) - you could revisit the keyword blocker and see if any words added there is causing this change? 


Just a thought (you probably already checked this) - you could revisit the keyword blocker and see if any words added there is causing this change? 

We check this every time and no, our members discuss nicely (almost) all the time.

As said, this is just a hunch. It would be nice to hear more experiences.


Hmm interesting - following the thread for other’s experiences.


Is there anyone who see normal and regular posts be marked as a spam, more often than before?

Is it possible to teach algorithm, if/when we mark posts not_spam?

This is difficult because we dont know why post was marked as a spam and we dont know to do differently in the future.

If this continues I have to think about to disable pre moderation.


We’ve seen normal posts being marked as spam, but all of our examples have urls in the content.


We’ve seen normal posts being marked as spam, but all of our examples have urls in the content.

We have links also but this isn´t the situation with all of the cases 🤔

--

Have you think about, that every time platform hides the post, it is DSA case and we have to take needed actions?

So, the more the platform hides posts, the more it means work for us. For vain.


We’ve seen this as well, but figured out it was somewhat self-imposed. Earlier this year we started seeing more posts that looked normal (usually AI generated) but contained parasitic SEO or malicious links. Logically we flagged them as spam, but it turned out the spam filter wasn’t picking up the subtle nuances and started seeing normal posts as potentially spam.

We haven’t been able to undo it entirely, but my entire team knows now to only flag super obvious spam as such (and ban the author) and for more normal looking spam posts to ban author and trash without flagging as spam.

We’ve also just started a pilot to plug in AI detection into our moderation workflow, so that should help us identify more spam without tripping the spam flag right away.


We’ve also just started a pilot to plug in AI detection into our moderation workflow, so that should help us identify more spam without tripping the spam flag right away.

Oh, I would love to hear more about this?


@revote I’ll share a more comprehensive post once we’ve been able to pilot for a few weeks, but the short version is that we’re using Zapier (automation), Winston AI (linguistic modeling), and Slack (alerts) to automate a review of all new topics and replies for URLs and AI. This also gives us a solid foundation to add other spam detection such as keywords and maybe even sentiment.


We’ve seen normal posts being marked as spam, but all of our examples have urls in the content.

We have links also but this isn´t the situation with all of the cases 🤔

--

Have you think about, that every time platform hides the post, it is DSA case and we have to take needed actions?

So, the more the platform hides posts, the more it means work for us. For vain.

@revote so do you get a lot of content that is marked as spam and stays hidden?


@revote so do you get a lot of content that is marked as spam and stays hidden?

I can´t say a lot, but the hunch is that more often than before 😊


Reply