SSO for Backend/Control

Thanks @olimarrio, will this be SAML to our own IDP? And can it be independent to  the SAML + IDP setup we have for our end users? i.e. our end users and backend admins/mods are located in 2 different IDPs 

@ruc yes you’ll be able to set this up to a separate IdP, independent from what your end users are signing in with 👍

Hi @olimarrio !

I just wanted to jump in and tell that we’re doing the same thing in our community. I wanted to ask whether there’s any documentation on doing the SAML integration for Control users?

Hi @Suvi Lehtovaara 👋,

Here is the additional documentation you are looking for regarding the backend/Control SSO integration:

• Gainsight Authentication
• Single Sign-On FAQs 

Gainsight SSO is simply a Gainsight platform-level SSO that requires no action on your part - this is an SSO that allows you to move between different Gainsight products without having to log in separately to each product. Even though you are only a CC customer we need to set this up in order to enable SSO access for Control users. I’d recommend speaking to @Nadia Nicolai alongside our Support team to get this set up on your community.