When building your courses in Gainsight CE, using milestones is an effective way to guide learners through the content while ensuring they meet key checkpoints and maintain understanding within your course. When adding milestones though, you have to be mindful of what kind of navigation you have set your course up as.
To go back to the basics of Milestones, check out this post: Gainsight CE FAQ Series - How do I use Milestones in CE?
Course Navigation Options + Milestones:
| Linear Navigation: | Freeform Navigation |
| Learners must follow a set order for activities in the course. | Learners have the freedom to jump between activities in any order they choose. |
| Learners can’t move on to the next activity until they complete the associated milestone. If there is a milestone, reach the milestone for the current one (e.g., scoring 100% on a quiz). If they fall short (e.g., 75%), they must retake the activity to move forward. | While they can move on without meeting a milestone, they must meet all milestones before completing the course. A learner can get 75% on a quiz and continue to other activities, but they will eventually need to achieve the required score to fully complete the course. |
| Milestone activities are hidden from the course's table of contents | Milestone activities are visible in the table of contents |