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Question

AI Followup Creating Timeline Activities without Recording Turned on

  • February 23, 2026
  • 0 replies
  • 20 views

RGrieco
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We are noticing meetings coming into our Gainsight Timeline through Microsoft Teams AI Follow Up that do not have have recording and transcription turned on. Is this an error or is this documentation inaccurate? It states that you need both recording and transcription turned on.

https://support.gainsight.com/gainsight_nxt/Timeline/02User_Guides/AI_Follow-Up_User_Guide#Limitations