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ky_powell
Contributor ⭐️⭐️⭐️⭐️⭐️
November 16, 2017
Question

Is it possible to send reports or dashboards at a regularly scheduled time each week to internal users?

  • November 16, 2017
  • 17 replies
  • 178 views
Is it possible to send reports or dashboards at a regularly scheduled time each week to internal users?

17 replies

ben
Helper ⭐️⭐️⭐️
November 16, 2017
Great question! I have often wondered this, but admittedly never looked into it. It would also be nice if the dashboard email was not an exported power list, but a snapshot of the dashboard. This would mimic the Salesforce Dashboard functionality, but use the much prettier Gainsight interface.
-Ben
ankita_yadav
Contributor ⭐️⭐️⭐️⭐️
November 16, 2017
Hi Ky and Ben,

Please find below my response to your questions:

1. Schedule Dashboard Export:
You can configure a dashboard export schedule. 

Administration- > dashboard Builder -> Edit/Select Layout> Share Action and Select share as PPT.



And schedule the dashboard export on Daily, weekly or Monthly Basis.



2. Sharing the Dashboard Snapshot: We have implemented the Sharing the dashboard as a snapshot as well. This feature will be available in 5.10 release. Users will receive an email with Dashboard link and can access the dashboard as per the configuration provided. 
venky_reddy_k
Helper ⭐️
November 16, 2017
Hey Ben,

Can you explain 

"It would also be nice if the dashboard email was not an exported power list, but a snapshot of the dashboard." ?

When you send a dashboard as power point, either on adhoc basis or scheduled, it is a snapshot of the dashboard at that point. We have implemented a new way to share a dashboard as a link that gets delivered to the inbox of the person its shared with. When the link is accessed it shows the live dashboard (not a snapshot). You can share it with anybody that has an entry in GSUser object. This feature is released in 5.10.

Thanks
Venky
ankita_yadav
Contributor ⭐️⭐️⭐️⭐️
November 16, 2017
Sorry for the confusion Ben. It's not the snapshot. It is real-time dashboard, that shows you live data.
chuen_moschetti_1466d2
Contributor ⭐️⭐️⭐️⭐️
November 16, 2017
Is it possible to set tokens or filters? For example, I would like to send dashboards to managers only for accounts that are under them. 
ky_powell
ky_powellAuthor
Contributor ⭐️⭐️⭐️⭐️⭐️
November 16, 2017
Yes! We never use the export to powerpoint because it is essentially unusable. The data is very difficult to read depending on the displayed graph. Snapshots would be much more useful. 
ben
Helper ⭐️⭐️⭐️
November 17, 2017
Yes, essentially apply a variable or something at the time of send. Agree 100%!
-Ben
ben
Helper ⭐️⭐️⭐️
November 17, 2017
Thanks Venky. What Ankita said is essentially what I want: a link to a live dashboard. I was not a fan of the PPT formatting or style, but live access to a given dashboard will solve that for me.
-Ben
dan_ahrens
Expert ⭐️⭐️⭐️
November 17, 2017
Hi all,

As previously mentioned - the current functionality of dashboards allows the dashboard to be emailed on a set schedule to a list of recipients. 

Also - coming in the Fall release (available now in your sandbox org and coming to your production org week of Nov 28) you'll have the option to email a link to a live dashboard that will allow filtering and other interactive actions. 

Follow this thread for more info on the Fall Release!
VP of Customer Success at Forcepoint
chuen_moschetti_1466d2
Contributor ⭐️⭐️⭐️⭐️
November 20, 2017
Hi Dan,

I believe that managers who are not full-licensed Gainsight users but are SFDC users will be able to view these filtered dashboards?