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Marc.Hogan
Helper ⭐️
Apr 18, 2024 7:43 PM UTC
Solved

New User Group not available in Homepage Configuration/Dashboards

I created a user group in user management. This group is required for a custom homepage and dashboard. When typing a name for this group in the assignment search field nothing appears. It has the same setting as a previous group which is available in the search. Appreciate any input.

Marc.HoganAnswer
Helper ⭐️
May 20, 2024 3:26 PM UTC

Thank you all for your responses! I was able to get this resolved. 

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3 replies

ramya kodali
Gainsight Employee ⭐️
ramya kodali
Gainsight Community Moderator
May 7, 2024 10:09 AM UTC

Hi @Marc.Hogan - 

The list of group that you will get while assigning the home layout will be from the Data Permission > Sharing Group and not the User Management > User Group. Let me know if you need any help with creating a sharing group.

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    alizee
    alizee
    VIP ⭐️⭐️⭐️⭐️⭐️
    May 7, 2024 6:48 PM UTC

    @Marc.Hogan 

    theres a post in the community requesting to rationalise these two types of groups to solve for the eternal confusion around them.

    Probs worth an upvote : https://communities.gainsight.com/ideas/combine-sharing-groups-and-user-groups-into-one-feature-15549

     

     

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    The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
      Marc.HoganAuthorAnswer
      Helper ⭐️
      May 20, 2024 3:26 PM UTC

      Thank you all for your responses! I was able to get this resolved. 

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