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Helper ⭐️
April 18, 2024
Solved

New User Group not available in Homepage Configuration/Dashboards

  • April 18, 2024
  • 3 replies
  • 119 views

I created a user group in user management. This group is required for a custom homepage and dashboard. When typing a name for this group in the assignment search field nothing appears. It has the same setting as a previous group which is available in the search. Appreciate any input.

Best answer by Marc.Hogan

Thank you all for your responses! I was able to get this resolved. 

3 replies

ramya kodali
Gainsight Employee ⭐️
Gainsight Community Moderator
May 7, 2024

Hi @Marc.Hogan - 

The list of group that you will get while assigning the home layout will be from the Data Permission > Sharing Group and not the User Management > User Group. Let me know if you need any help with creating a sharing group.

alizee
VIP ⭐️⭐️⭐️⭐️⭐️
May 7, 2024

@Marc.Hogan 

theres a post in the community requesting to rationalise these two types of groups to solve for the eternal confusion around them.

Probs worth an upvote : https://communities.gainsight.com/ideas/combine-sharing-groups-and-user-groups-into-one-feature-15549

 

 

The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
Marc.HoganAuthorAnswer
Helper ⭐️
May 20, 2024

Thank you all for your responses! I was able to get this resolved.