Drive Product Adoption with Effective In-App Engagements

In today’s digital-first world, in-app engagement plays a critical role in driving product adoption, user satisfaction, and business outcomes. Join this webinar to learn how to design and deliver effective in-app engagements using Gainsight PX that create meaningful impact for your users and your business.

In this session, you’ll gain practical insights into building high-performing engagement strategies—from understanding engagement fundamentals to applying industry best practices and avoiding common pitfalls.

What You’ll Learn

• Why in-app engagement is essential for modern digital products

• Key engagement types in Gainsight PX, including guides, tooltips, and surveys

• How content, timing, and triggers influence engagement success

• Best practices to solve real business challenges through targeted engagements

• Real-world examples and template walkthroughs to accelerate implementation

• Common mistakes to avoid when designing engagement strategies

Agenda

• Introduction & overview of Gainsight PX and in-app engagement

• Engagement content fundamentals and use cases

• Industry-standard best practices for timing and triggering

• Real-world examples and template walkthrough

• Pitfalls to avoid

• Live Q&A and key takeaways