Skip to main content
New Idea

Restrict the ability to Edit details in AE for Viewer Users( Custom Permission Group)

Related products:None
olimarrio
arminfpop
Nadia Nicolai
Daniele Cmty
DannyPancratz
+2
  • olimarrio
    olimarrio
  • arminfpop
    arminfpop
  • Nadia Nicolai
    Nadia Nicolai
  • Daniele Cmty
    Daniele Cmty
  • DannyPancratz
    DannyPancratz
  • Jasper
    Jasper
  • adam.ballhaussen
    adam.ballhaussen

prithvi_vihari

Hey Team,

 

We have noticed that when we assign Custom Viewer Permission Group to Viewer Lisense Type Users. They are able to change the name  of the Layout or Global Permissions for Adoption explorer layout( AE:: Analysis page).

 

Can we restrict this to make sure discrepancies that can be caused due to changes on the same?

13 replies

narayanan_s
Forum|alt.badge.img
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 61 replies
  • November 6, 2020

Adoption explorer data and the project including layouts should only be accessed by Admins. Adding user level analytics permission to be limited based on permission bundles or PS assignment process for both viewer and full licenses type.

Allow view only controls on customer 360 AE views but should be enabled with filter changes. 


skalle
Forum|alt.badge.img+1
  • Gainsight Employee ⭐️
  • 178 replies
  • November 6, 2020

Hi @prithvi_vihari and @narayanan_s 

Many thanks for your input.

We are working on adding these restrictions and better provisioning of permissions in AE as part of our next release and that should take of this issue.

Regards,

Sailaja.

 


jlicciardello
Forum|alt.badge.img+1
  • Contributor ⭐️⭐️⭐️⭐️
  • 39 replies
  • December 10, 2020

Please increase priority for this enhancement.


skalle
Forum|alt.badge.img+1
  • Gainsight Employee ⭐️
  • 178 replies
  • December 10, 2020

Hi 

Currently we are working on this and should be there by early Q1.

 

Regards,

Sailaja


gunjanm
Forum|alt.badge.img+13
  • Expert ⭐️
  • 523 replies
  • December 10, 2020

@skalle thanks Sailaja!

  
End Proctoring-
 

jlicciardello
Forum|alt.badge.img+1
  • Contributor ⭐️⭐️⭐️⭐️
  • 39 replies
  • March 16, 2021

Hi @skalle - is this still going to be delivered this quarter? Currently any user has the ability to delete all the usage data, layouts, etc. and this is terrifying. I see random users doing things in the admin section and all it takes is one clumsy user to really make a mess of things. 


jlicciardello
Forum|alt.badge.img+1
  • Contributor ⭐️⭐️⭐️⭐️
  • 39 replies
  • April 13, 2021

@sai_ram or @skalle  do you have an update here? I don’t want users to have access to the Adoption Explorer section - all the usage analytics they need is within C360 or R360. Currently they could potentially go in and mess up existing layouts for all users, delete data, etc. Its really important to prevent this. 

 


skalle
Forum|alt.badge.img+1
  • Gainsight Employee ⭐️
  • 178 replies
  • April 27, 2021

Acknowledged. We will work on this in our future release.


skalle
Forum|alt.badge.img+1
  • Gainsight Employee ⭐️
  • 178 replies
  • April 27, 2021

Will target July releasefor the same.


skalle
Forum|alt.badge.img+1
  • Gainsight Employee ⭐️
  • 178 replies
  • April 29, 2021

Hi @prithvi_vihari , @jlicciardello  I have tested this some more and few observations are, if a user is owner who created the layout  or if a user is Super Admin, only then will the user be able to modify the Layouts, Data etc. Otherwise, the users will not be able to modify or delete. The viewer user only has capability to create new usage dashboard if needed but not modify other assets.

This should help put lot of control on who manages the content. Let me know if you have any more concerns on the same.

Regards,

Sailaja


jlicciardello
Forum|alt.badge.img+1
  • Contributor ⭐️⭐️⭐️⭐️
  • 39 replies
  • April 29, 2021

Hi @skalle I tested this with a regular user and believe this is now correct - but I’m confused was this a recent change? Because I see these “modified by” names who are not owners of the layout nor super admins - this is what made me nervous in first place.

 


skalle
Forum|alt.badge.img+1
  • Gainsight Employee ⭐️
  • 178 replies
  • May 24, 2021

We fixed this in the 6.23 release I think. There are few more enhancements we are working on adding restrictions in the upcoming releases to make this even better.


  • Helper ⭐️
  • 16 replies
  • June 23, 2021

Hello Everyone!

As mentioned by @skalle, this was implemented in earlier release. Here is the explanation of who can perform Edit and Delete operations on the Layouts and Usage Sections. Please let us know in case you have further queries.

Thanks and happy posting!

 

FYI

@skalle @sai_kumar 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings