Hello everyone,
We’re trying to understand what’s truly working — and what’s not — for our customers when it comes to Gainsight Copilot. Your perspective is key in helping us make Copilot smarter, more intuitive, and more impactful.
We’re hosting a VCAM session to deep dive into real-world Copilot use cases and uncover opportunities to enhance its value. If you’re unable to join the session, please feel free to reach out to me at rjindal@gainsight.com to schedule a quick 15–20 minute conversation at your convenience.
Discussion Highlights
Here are some of the areas we’re exploring, and we’d love your take:
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Meeting summaries, prep, and call analysis
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Risk identification and churn prevention
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Value summaries, QBRs/EBRs, and verified outcomes
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Advocacy and customer references
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Ad-hoc analysis
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Renewal, upsell, and downsell management
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Quick account snapshots
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Gainsight product and feature “how-to” questions
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Feedback, sentiment, and engagement analysis
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Timeline attribute-based queries
We’d Also Love Your Input On
If we added Cheatsheet as a data source in Copilot, would that make it more powerful for questions around risk, strategic priorities etc
Your feedback will help in shaping the next phase of Copilot’s.
