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What are group invite links:

Invite links are an easy way to invite users to groups.

Any end user who clicks on a group invite link will automatically become a member of the group without having to click "Join" (public groups) or "Request to join" (private groups). 

For private groups, the invite links allow the applicant to bypass community manager approval.  End users automatically become group members, once they click on the join link.

 

When to use group invite links:

Invite links are available for public and private groups. You should use invite links if you aim to get as many members as possible to join your groups. We do NOT recommend using invite links for groups containing sensitive information. Invite links should be used for groups that are interests, role or location based (for ex: Amsterdam group, Designers groups).

 

Where get to the invite link:

  1. Go on the Group detail page in Control
  2. Click "Invite members" on the top right
  3. Copy the invite link
  1. You can now share this link with anyone

Important: The link will does not expire. You can't revoke the link. 

This link is not specific to the user. Any user who has access to the link can join the group.  

 

How end users will use that link:

  • If the user is a registered user and is logged in

When clicking on the link they will be added directly to the group. A success message will inform them they are now a member.

Example of Success message
  • If the user is a registered user and is NOT logged in

When clicking on the link they see the pop up indicating that they need to log in to join the group. 

Once logged in, they will be redirected to the group page.  A success message will inform them they are now a member.

Steps when a registered user is not logged in
  • If the user is a not a registered user 

When clicking on the link they see the pop up indicating that they need to log in to join the group. If they are not registered yet, they can create an account.

Steps when a non registered user needs create an account

Your regular registration process applies. The user will go through the regular registration flow. 

For example: If you require registration approval, that process will apply.

Once the registration flow is completed, the end user will be a member of the group. A success message will inform them they are now a member.

The success message will appear when the user returns to community, once their account and or email is approved

 

Side note for private communities:

Your regular registration process applies. The user will go through the regular registration flow. 

For example if you don't allow registration, users will not be able to create an account. Another example, if registration is possible with an unlock code, that code will be needed to create an account.

Thanks @Kenneth R.

All the phrases worked nicely but this phrase:

 

Forum - group.joined.successfully - You've joined {g}!

 

Isn´t for this banner:

 

 

Or if it is, it doesnt change the copy. I tested with and without variable {g}.

Any ideas? 😊


Hey @revote - is your setup here based on invites by any chance?  If so, it might be this one:

Forum - groups.invite.joined - You have joined {g}


Hey @revote - is your setup here based on invites by any chance?  If so, it might be this one:

Forum - groups.invite.joined - You have joined {g}

Yeah, it was this phrase. Thanks 😊


Hey @revote - I believe these are the ones you’re looking for:

Forum - group.joined.successfully - You've joined {g}!

Forum - groups.invite.modal_title - Join {g}
Forum - groups.invite.modal_body - You will become a group member automatically after logging in or creating a new account.
Forum - groups.invite.modal_confirm - Log in to join

 @Kenneth R, I'm editing these phrases now, and the one for the pop-up title doesn't quite do what I want. If I put {g} the title becomes

Word lid van a group

Which not only is not correct Dutch, but also doesn't tell the user which group they're about to become a member of.

If I use {group_name} as a variable, which works in other phrases and templates, I get this. Is there another variable I can use to get the group name in the title? Or is this always fixed and I should think of a more generic title.

 


Hi ​@Erik_ - I believe this variable simply doesn’t work here and that, indeed, the best approach here is to go with a more general title.


@Kenneth R Do group invite links make sense for launching a private group in a closed customer community with SSO authentication?  Our current login flow requires members to access the community from within our application.  If we want to invite a mix of customers - some already registered community members and others not, would using the link give them an easier path or would it actually make it more difficult?


Hi ​@emiller - that’s tough to say without knowing your SSO flow.  What I would suggest is to test and see if your SSO flow (for both login and registration) re-directs smoothly to the original link i.e. the group.  If not, it could be a dead link and perhaps another approach might indeed be better.


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