360 Sidebar

Some new ideas:

hopefully no repeats

Sorry, the more I look at it, the more problems I find: 

But wait, there’s more!

Lots of good ideas here. Honestly, I just want it to be easier for my individual end users to toggle sidebar 360 on and off if they want. So I made a post about that, which is also applicable to other features too.

Just wanted to share some positive feedback on this new feature from one of our CSM Managers!

I like this feature because there are many instances where I need to look up 1-2 things in an account and I don’t need another tab to open up. This new feature along with personalizing the sections that I feel are most important has helped me cut down the time I spend waiting for things to load which in turn keeps me from becoming frustrated.

From @zach_davis “The workflow to go from report/cockpit to mini-360 to actual 360 to SFDC Account is horrible.”

Which is a dupe of my earlier post here because it’s so annoying :P https://communities.gainsight.com/ideas/360%2Din%2Dsidebar%2Dbring%2Dback%2Dcontext%2Dmenu%2D25372

Adding my two cents:
Why the Status wasn’t considered in the design? The status is very important information and there is more than enough real estate to add it…
 

Yet another #HorizonUI #productparity #usablewhitespace issue!

Issues like this can be seen across Horizon features throughout the product (here’s one of the MANY related posts below). What was the logic for truncating important information in favor of leaving unnecessary whitespace? 

One of our users pointed this out to me this morning so wanted to mention it here.

If you “Full Screen” a scorecard report on the Home page and then click into any health score bubble within the scorecard report (to edit/update), the configuration page for that measure pops up behind the full screened scorecard report. Is it possible to make the configuration page appear in front of the full screened scorecard report? Many of our users find that using this scorecard report on the Home page in full screen improves their efficiency in updating health scores and logging activities, but with the window appearing behind this report, it’s not super helpful for them.

There are two immediately obvious solutions here: 1) have the users not “full screen” this report and it works fine, or 2) have the users toggle off 360 Sidebar. I just would prefer not to change how our users prefer to work (especially if it makes them more efficient), or turn this feature off for a user(s) because of something rather minor.