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Decrease whitespace - show full rule name in rule chain screen

Related products:CS Rules Engine
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sarahmiracle

There’s so much room on the Rule Chain page, why can’t you show the full name of rules? We tag our rules with a version number, and not being able to see the version number in the list of the rule chain at-a-glance is really silly, especially when there’s the entire half of the page that’s not being used. These rule names are truncated unnecessarily.

Improve the admin experience and decrease whitespace by showing the full name of the rule in the rule chain page

 

12 replies

darkknight
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  • Expert ⭐️
  • 1980 replies
  • January 11, 2024

With all the little changes that sneak their way into the application between releases, surely this can be one of them?

Along with so many other white space issues of course.

 

 


kstim
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  • Helper ⭐️⭐️
  • 240 replies
  • January 11, 2024

Totally agree! I’ve been working a lot more with rule chains recently and have also noticed the amount of white space. What an improvement it would be to see the full rule name instead of hovering over it to see the full name!


darkknight
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  • Expert ⭐️
  • 1980 replies
  • March 13, 2024

This is so annoying.

It’s always been truncated, but ​​​​​​now that all my Rules have converted to Horizon it’s WORSE because the Horizon Rules tag takes up MORE of the rule name space.
 

 

Rules Named Exactly the Same Thing
 

Now that Anirban is gone, anyone know who can we tag here to get this looked at? 

 

This may seem like a small thing, but it’s another example of changes that making the admin experience worse, not better.

 

Seems like this could very easily and quickly be fixed.  


bradley
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  • Expert ⭐️
  • 1129 replies
  • March 15, 2024

While the comments evolved into more than just the rule chain issue, I posted about this issue a year ago 

 


romihache
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 429 replies
  • July 24, 2024

How this has not been addressed yet? 
I hate to think the amount of time we waste hovering over things just to see the full name of something. Literally, the space used is just ¼ of the screen.
 

 


TMaier
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  • Helper ⭐️
  • 175 replies
  • August 6, 2024

I got all fired up to make a post about this. I even made a screenshot.

 

Then I searched and found this post, which I have already upvoted, with basically the exact same screenshot. Great minds and all that.

 

Anyway, can we get a pulse on this? It feels like a pretty low hanging fruit and it really would be a much nicer experience. As you can see in my very original screenshot below…

 

 


bradley
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  • Expert ⭐️
  • 1129 replies
  • August 6, 2024

You can try upvoting for and posting on the older version of this too if you want @TMaier :) https://communities.gainsight.com/ideas/whitespace%2Dexpansion%2Dis%2Dfor%2Dsales%2Dnot%2Ddesign%2D15762


TMaier
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  • Helper ⭐️
  • 175 replies
  • August 6, 2024

Checking that one out and I have in fact already upvoted it, too. Take your points and get outta here 😂


Padolfi
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  • Contributor ⭐️⭐️⭐️⭐️
  • 26 replies
  • August 7, 2024

Yes pleaseeee. Every time I need to add a rule I’m suffering


darkknight
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  • Expert ⭐️
  • 1980 replies
  • December 5, 2024

@manu_mittal I don’t know who the PM is here, but can this please get addressed? Seems like it would be a very easy win.

 

 


Padolfi
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  • Contributor ⭐️⭐️⭐️⭐️
  • 26 replies
  • December 9, 2024
darkknight wrote:

@manu_mittal I don’t know who the PM is here, but can this please get addressed? Seems like it would be a very easy win.

 

 

I don’t know if there is an Idea around this same thing but for template selection in Advanced JO but it seems even easier. Whenever you select a long name it already starts showing the full length, so it is actually possible to set it like that from the get go

 


andybuchanan
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  • Contributor ⭐️⭐️⭐️
  • 22 replies
  • February 28, 2025

This is just awful.  I could say the same.  Our rule names are often lengthly so we can reference a ticket number or something, then add some standardization stuff...we are likely near the limit on a number of them.  I don’t know why we are in 2025 and stuck with a width column when there is literally nothing else on the page, or anything that could ever go anywhere else on that page.


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