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Closed (Duplicate)

Success Plan Parity

Related products:CS Success Plans & Customer Goals
  • September 29, 2023
  • 9 replies
  • 62 views

  • Expert ⭐️
  • 227 replies

Within playbooks it has the very amazing ability to clone a playbook from the global level to the Company or relationship level and vice versa.

 

It even gives you the ability to change the CTA type incase you need to move it.

 

 

 

 

Success Plans has nothing like this. You can’t clone or move templates. At the enterprise level I could have 4 different rel types that are security related and a bunch of different other products. If I am trying to keep things out of view/segmented and bring on another security product I have to manually create all the templates for my security product for my brand new one.

9 replies

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  • Author
  • Expert ⭐️
  • 227 replies
  • September 29, 2023

 

 


bradley
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  • Expert ⭐️
  • 1129 replies
  • October 3, 2023

@anirbandutta maybe we get this into an idea so folks can vote?


anirbandutta
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  • Expert ⭐️
  • 1804 replies
  • October 16, 2023

Thank you. Done.


mpatra
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  • Gainsight Employee ⭐️
  • 137 replies
  • November 17, 2023

@anirbandutta ,

 

Can we merge this idea with 

gunjanm

I have posted updates on the above post.

 

Thanks,

Monica


anirbandutta
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  • Expert ⭐️
  • 1804 replies
  • November 17, 2023
Updated idea statusNo StatusCLOSED (DUPLICATE)

Idea merged into:

https://community.gainsight.com/ideas/clone-objective-templates-41582 


All the votes from this idea have been transferred.


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  • Author
  • Expert ⭐️
  • 227 replies
  • December 27, 2023

@anirbandutta 

 

Are these “Media no available” to be expected? I have no way to get to this specific idea that it got merged into.


anirbandutta
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  • Expert ⭐️
  • 1804 replies
  • January 2, 2024

Hi @Wayne thanks for bringing it up.

This is a post migration glitch the Support team has with them currently to fix. cc @Karenottema 

 


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  • Author
  • Expert ⭐️
  • 227 replies
  • January 2, 2024
anirbandutta wrote:

Hi @Wayne thanks for bringing it up.

This is a post migration glitch the Support team has with them currently to fix. cc @Karenottema 

 

Any ETA?


anirbandutta
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  • Expert ⭐️
  • 1804 replies
  • January 4, 2024
Wayne wrote:

Any ETA?

This issue is now resolved.


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