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New Idea

Ability to export/report on Permission Bundles

Related products:CS Authentication & User Management
  • January 14, 2021
  • 22 replies
  • 395 views

darkknight
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Sister ticket of  

I just converted to NXT (and yes I am open to accepting sympathies via DM) and now that we’ll be using Permission Bundles more, we MUST have a way to export and report on users assigned to Permission Bundles.

When you have 2000+ users, the user display of 10 users at a time just does not cut it. 

22 replies

darkknight
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  • Author
  • Expert ⭐️
  • January 14, 2021

@sai_ram help please :yum:


sai_ram
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  • Expert ⭐️⭐️
  • January 20, 2021

@darkknight Thanks for bringing this to the top. I was on leave so couldn’t reply to this post. 

I am redirecting this to the product team, I will update you here once I hear from them. 


bradley
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  • Expert ⭐️
  • January 20, 2021

It would be nice if you could report on it within GS as well, and not just have to rely on export.


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  • Helper ⭐️
  • March 11, 2021

I wonder if there could also be some kind of tagging functionality? We have a spreadsheet where we track Gainsight usage by team but it doesn’t necessarily line up with their Salesforce title/role/profile. Would be cool to add custom tags by team or “temporary” or “Project X”, etc. 


kevin.olayta
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  • Contributor ⭐️⭐️⭐️
  • March 22, 2021

we badly need this for user audit. +1


narayanan_s
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • March 23, 2021

Hi @sai_ram , Do you happened to hit the product team on this. Please share some updates :fingers_crossed_tone4: . Before all customers get migrated to NXT, i think this solution should be enabled :thinking: .


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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • June 9, 2021

+1 to this thread. We regularly evaluate usage and permissions and need an easy way of viewing permission bundles in an exported csv format.

 

Overall, it would be useful to have:

  1. The ability to see assigned permission bundles in User Management (permission bundle should also appear as an exportable column in Report Builder). This would also help identify who has been given a license type but doesn’t have a permissions bundle assignment.
  2. The ability to more easily report on and export who is assigned to a Permission set in Permissions Bundle.

soumitrasahu
  • Helper ⭐️⭐️
  • June 29, 2021

@vmoore @darkknight we are looking into this and will update the release plan soon.


  • Contributor ⭐️
  • October 5, 2021

Last update come 3 months back, any update or plan for this?


Cornelia
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • October 5, 2021

Hello @Kmwadhwani, thank you for following up. As @soumitrasahu mentioned this thread will be updated by the Product Manager once there is an update. Appreciate your understanding here :) 


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any update on this? It is important to have permission bundles tagged and show up as a reportable/viewable field in User management and Report on truly administer the users. It is a pain to keep up with permissions in the current user management view.


anna-whitehouse
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  • Contributor ⭐️⭐️⭐️⭐️
  • August 3, 2022

Following! Now that we have to assign permission bundles to each user manually, I would love to be able to build a report to reference to ensure all of my Users have been assigned the correct permission bundle. 


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  • Contributor ⭐️⭐️⭐️
  • March 2, 2023

Upvoting this. I’m concerned we have some users not assigned to a permission bundle and there is no good way to tell without manually going through each user.


bradley
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  • Expert ⭐️
  • March 2, 2023

@anirbandutta any 👀 on this?


matthew_lind
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • August 31, 2023

Amplifying this for inclusion as some flavor of MDA object or as another panel in Analyzer, or anything to get away from shuttling in and out of each Permission Bundle to determine Users and Permissions. When your instance has aged some, it’s a highly manual error-prone journey to figure out who has permissions to what, and even worse to rationalize it.


One_Tew
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  • Contributor ⭐️⭐️
  • May 7, 2025

No one has commented on this one in awhile, so trying to breathe some life into this idea.

The ability to report on what permission bundles are assigned to your users would be extremely handy for auditing purposes.


  • Contributor ⭐️⭐️⭐️
  • September 2, 2025

Boosting this again - we need to be able to report on the permission bundles applied to a given user. 


darkknight
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  • Author
  • Expert ⭐️
  • April 27, 2026

42 votes - this seems like a pretty popular ask. And this is now even more important now that Field Permissions are possible.  There is no clean way to identify across multiple permission bundles what values for a specific object/field may be set without manually inspecting each one.  


 


darkknight
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  • Author
  • Expert ⭐️
  • May 6, 2026

@revathimenon not sure if you’re still a community moderator but, if so, could we get eyes on this one from a PM please?

Thanks!


revathimenon
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  • Gainsight Community Manager
  • May 20, 2026

Hi ​@darkknight 

Thanks for tagging me in - let me take this internally.


Kartheek
Gainsight Employee ⭐️
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  • Gainsight Employee ⭐️
  • May 21, 2026

Hi all — thanks for keeping this thread alive, and appreciate the nudge ​@darkknight .

I've been reading through the full thread carefully. The original ask was about user-to-bundle assignment reporting — knowing which users are assigned to which bundles, and catching gaps at scale.

@darkknight recent comment adds a related but different dimension — with Field Permissions now available, there's no way to inspect across bundles what permissions are configured for a specific object or field without manually opening each one.

A couple of questions to make sure we are solving the right problem:
1. Is the visibility gap limited to Field Permissions, or does it extend to Navigation Permissions and Data Permissions as well?
2. Is the core frustration about inspecting configurations across bundles — OR is it about understanding what a user ultimately ends up with when everything is applied together?

To be transparent — our current focus is on granular permission scopes for MCP integrations and access logs for SIEM tools, both driven by enterprise security needs. This one isn't on the immediate roadmap, but the answers above will help me make sure it's framed and prioritized correctly when we get to it. Will update here when there's movement.


darkknight
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  • Author
  • Expert ⭐️
  • May 22, 2026

@Kartheek as user populations grow, platforms expand/converge and security/compliance requirements get stricter, we need to be able to quickly determine all of the above.

  • we need to be able to retrieve (and export) what users are assigned to which permission bundles
  • we need to be able to retrieve (and export) what each permission bundle gives access to, both functionality and field/data accessibility 
  • we need to be able to correlate all of the above both for platform managers to be able to quickly identify,  and/or resolve issues with, accessibility, but even more importantly for if/when IT security asks for this information during audits It won’t take days of manual chasing to put it all together

Now more than ever, with AI / MCP in the mix, it’s becoming critical for platform managers to have quick access to this information.