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Add members to a group

Related products:CC Groups
  • August 23, 2021
  • 10 replies
  • 122 views

tiffany.oda
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We want the ability to add Community Members directly to certain Groups. 

Example Use Cases: 

  • For our User Group program, it will allow us to add the Leader of the group to that group. 
  • We have a Certification program, and the ability to add Community Members directly to the private “Certified” group once they have passed their exam and earned their certification. 

Currently, we would have to just email them with a link to the group and ask them to request to join, which seems like a very clunky and not streamlined process. Additionally, we’d definitely get people who never get around to joining, which would be detrimental to the programs. 

The “invite to group” system email that currently exists would only work for those who are not currently Community Members. Though this would work for those who are just starting their communities or for certain use cases, as communities continue to grow and more people are already in the community, this email loses more and more value. 

Potential Solution: 

(Preferred) Option #1: Create an “Add Members” button from the Group Overview page. 

Create an “Add members” button from the Group Overview page.

(Additional nice to have) Option #2: Create an “Add to group” button from the User Overview page. 

Create an “Add to group” button from the User Overview page. 

 

 

 

10 replies

  • Helper ⭐️⭐️⭐️
  • August 25, 2021
Updated idea statusNewOpen

  • Helper ⭐️⭐️⭐️
  • August 25, 2021

Hello @tiffany.oda thanks a lot for this very detailed idea. 

We are currently working on two features that will allow you to share invite links and send invite by emails to existing members. See more detail in that research article 

Still, I wonder do you see value in being able to add users without inviting them? Basically placing them in a group without asking their consent previously?


tiffany.oda
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  • Author
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • August 25, 2021

Hi @Marion Frecaut - Thanks for the reply and yes, I did see that research article! 

do see value in being able to add users without inviting them? For example, during our User Group Leader onboarding process, we’d want to add them to their Group on inSided automatically. Or let’s say we have an event that someone has registered for and we want to add them to the Group for collaboration leading up to and during (and even after) the event! 

To note, the user could still leave the group after if they wanted to. They wouldn’t be ‘stuck’ in the group. But being able for us to proactively add members to groups was a big part of our internal processes with our previous platform and is something that would definitely help to streamline our processes as well. 


  • Helper ⭐️⭐️⭐️
  • August 26, 2021

Thanks for all this detailed feedback !


tiffany.oda
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  • Author
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • August 27, 2021

@Marion Frecaut To add to that, we actually recently got an email from @Jeanie Lee inviting my colleague to join the Community Manager group on inSpired. When she clicked on the link in the email, she was already a Group Member. 

This doesn’t seem to be the system email that exists today since my colleague was already a Community Member. And this seems to be close to the idea itself here. 

Not sure how my colleague was automatically added to the group, but that’s kind of what we’re looking for. I’m not sure if it was because she clicked on the link in the email or if she was proactively added to it and just saw she was a member when she logged in. 


Jeanie Lee
  • Helper ⭐️⭐️⭐️
  • August 27, 2021

Hi @tiffany.oda ,

We’re working on this. :heart_eyes: Your colleague was not manually added to the group in advanced. Once they clicked on the “join” link via email, they were added to the group, without any further approval needed, since I shared the “join” link with them. 

 

We are testing this feature in our own platform until it is publicly released. 


tiffany.oda
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  • Author
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • August 27, 2021

Thanks for the clarification, @Jeanie Lee!


erin.brisson
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • May 12, 2023

@Jeanie Lee would they automatically be added to the group when they click the join link if it was a hidden or private group? or does this only work for public groups?

 

My use case is that I want a hidden group for our employees. We have over 550 and I’d like to get them all into the group without having to approve each one. 

 

Possible?


anirbandutta
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  • Expert ⭐️
  • May 22, 2023

Yes pl… some MVPs need to just wake up inside a hidden program group without the hassle of invite > Accept invite, et all. Special scenario, but V real and pretty frequent.


CC Admin
  • Helper ⭐️
  • February 28, 2026
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