Would it be possible to tie Outlook emails to specific CTA’s? I would like to be able to log email tasks directly into Gainsight as a CTA. Alternatively, it appears that Timeline items are not connecting to CTA’s. I have tried to log the email request in Timeline and then tie it to a specific CTA, but to no avail.
Closed (Won't Do)
Connect CTAs to Gainsight Assist
Thanks for the idea and the discussion here.
While this is an interesting suggestion, it doesn’t fit into our current product direction (Automated email logging) , so we won’t be moving forward with it at this time.
That said, feedback like this helps shape our long-term thinking, and we appreciate you sharing it.
New Idea→Closed (Won't Do)
Thanks for the idea and the discussion here.
While this is an interesting suggestion, it doesn’t fit into our current product direction or plans (Automated email logging), so we won’t be moving forward with it at this time.
That said, feedback like this helps shape our long-term thinking, and we appreciate you sharing it.
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