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rkumar
Contributor ⭐️⭐️⭐️⭐️
December 9, 2022
New Idea

GS Ingestion Source Name

Related products:CS Data Management & Integrations
  • December 9, 2022
  • 3 replies
  • 144 views

I have a scenario where I am seeing duplicate contacts in Company Person/Person objects in Gainsight. I was trying to see which source are those duplicate contacts tied to, since we are getting some contact data from PX side as well, along with the regular flow from Salesforce. Currently there is a ‘GS Ingestion Source’ field that exists but it only holds id values and not the actual name of the source. This, would be really helpful to streamline data and maintain data hygiene in Gainsight.

    3 replies

    Mariya.Ang
    Contributor ⭐️⭐️
    April 2, 2024

    I have a similar use case, trying to figure out all ingestion sources for Company records. I can track down a couple of Rules and the SFDC connector but will be very useful to know which Rule Id, Rule Name or Job Id, job Name is generating which Company record and when, to be able to analyse and troubleshoot legacy set up.

    jessica_owens
    jessica_owens
    Helper ⭐️
    June 19, 2024

    I agree! Contact clean up has been revived as a priority after after seeing the 2024 Pulse preso on this topic. Any idea when this will be available? If submitted to support, can then provide the Ingestion Source Name using the code available in reporting?

    Todd Dowell
    Contributor ⭐️⭐️⭐️
    July 16, 2025

    Maybe if we work in an AI here and there this will get some love from Gainsight 🤣.   

    It would be so helpful to tie any kind of ID to it’s source, for example I’d love to see the email template ID automatically added to the template details when it is created, same goes for rules. 

     

    Gainsight think about all the support tickets you could prevent!

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