First off, I love the Gantt Chart feature and think it will be immensely helpful. I also know that feature is in Beta right now, so if my request is already on the roadmap, that's fine.
However, I noticed the following issue when trying to load a success template. What I want to do is be able to load a 4-week success plan template that contains one objective CTA per week. Each objective CTA would then have a playbook attached so that the template would essentially be a project plan with four objectives and about 20 total tasks.
The issue is that when I apply that template, it automatically makes my start date in the Gantt Chart equal to the created date of the CTA. I can't edit that created date in the CTA or in the Gantt Chart, so I'm stuck with a project plan this.
What I want to be able to do is stagger the start dates for Weeks 2-4 so that the bar is only a few days long rather than all of them starting on the day I create the CTA.
Are there any plans on the roadmap to make this editable, or better yet, is there a good alternative solution to accomplish what I'm looking for?
We need this too!
Can't agree more. We are currently using the success plan to track "use cases" progress using each objective. However, not able to edit start & end date or make the gantt chart to reflect a custom start & end date has made it less usable. Afterall, Gantt chart is a good feature to show customers progress.
Would love to see this in the next release
I really want to see this in place quite soon, as well. Currently, I have a 12 week long Success Plan Template who's last tasks take about a day or two to complete, but the since they are created on the same day as the initial tasks in the plan, it gives the appearance that the task will take 12 weeks of work. Doesn't look really good to our customers, either, when we send them a powerpoint with that Gantt chart either...
Thank you for bringing this up. I'm surprised this isn't being prioritized. Anyone that has ever used a GANTT chart knows how important it is to have the flexibility to stagger start dates.
Hi All,
We are working on providing the ability to manually edit the start dates of objective CTAs in the GanttChart view. Over time, we will improve that to provide the ability to define dependencies between CTA's & Tasks. Will keep you posted on the progress & when it will be available
Great to hear!!
Hi Aditya, any update on timeline here?
We really need this. What is the timeline?
Looking for an update here...
The ability to change the Start date has been RELEASED!! YAY!!!
https://support.gainsight.com/Release_Notes/Current_Release_Notes/06Release_Notes_Version_5.17_Augus...
I can't wait for the FUTURE release where we can set up those start dates on the backend so it's automatic. 😃 😃 But having the ability for CSMs to update start dates is a great start!! 😃
Hi Spencer & Mariel,
The ability to manually update start dates in a Gantt Chart is now available. The Gantt Chart will now be based on the start date & due date. (This will also be available when a success plan is shared externally via a link)
Hi Aditya - Although I am SUPER EXCITED about the update to manually edit the start dates, the ultimate ask would be to configure the start dates in the settings so the objectives in success plans automatically have different start dates. Would that suggested be best to keep track of in this thread or a new one?
Totally agree that it's great to be able to adjust now in the gantt chart and hope the next step is to add it to objectives.
Hi all - if you're interested, I just posted a new Community post regarding the ability to automatically populating Start Dates, as Faust suggested:
https://community.gainsight.com/gainsight/topics/allow-start-date-of-success-plan-gantt-chart-view-t...