I have run into scenarios where I need to log an email through gainsight assist but because of the files attached that are images on an email signature that are too large I can’t log the email. I have to forward the email to myself and remove the file attachments to log the email.
Can we have an option to remove files? I know there is a ask for letting large files through, but what about just allowing us to remove the files or certain files? Can that be an option?
New Idea
Option to remove attachments on Emails - Gainsight Email assist
+1
+7This would be very useful for my org as well. We get tons of emails with busy signatures that don’t belong in Timeline.
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.