When filtering in Timeline, we have the ability to quick filter on Activity Type of “Milestone”, but there is no further way to filter the resulting list to a specific Milestone Type via the “Advanced Filters” option in Timeline. The “Milestone Type Name” field is not available here. The field IS available when building a report, or using rules engine as an example.
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It is SO silly that this isn’t available, especially with the release of the Customer Journey Widget & automatic milestone tracking.
on this?
On it
When filtering in Timeline, we have the ability to quick filter on Activity Type of “Milestone”, but there is no further way to filter the resulting list to a specific Milestone Type via the “Advanced Filters” option in Timeline. The “Milestone Type Name” field is not available here. The field IS available when building a report, or using rules engine as an example.
A field that’s not available in one place, but IS available somewhere else?
Sounds like #productparity to me. Could we get this field added so we can better filter our Timelines? This would be a win not just for admins, but ALSO for our CSM leaders!
This is one of those issues that makes absolutely no sense and really frustrates users.
Imagine rolling out Milestone Types in your instance, trying to get your users excited & committed to manually logging Verified Outcomes, only to need to tell them that they can’t create their own custom timeline filter views because Milestone Type isn’t available as a field in the Custom View filter creation.
They ask the admin, “why?” And all we can do is shrug 
Not the best look.
WHY? 
Well said,
Hi Team,
I understand the product parity issues you've encountered.
Milestone types are currently stored in a separate object from the Timeline and are not included in Gainsight's standard picklist object, which limits the feasibility.
We will conduct an internal technical evaluation to determine how best to achieve consistency within the system.
New Idea→Discovery
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It will be very helpful if we can add the milestone type field in Timeline section… It really shows the inconsistency in the product and makes it difficult to filter down the records.
This is a two-year old post that took a year to get any response from someone in Gainsight’s product organization. It’s been a year and we’ve heard nothing. And apparently Sowmya is gone, so who owns this now?
Hi Team,
I understand the product parity issues you've encountered.
Milestone types are currently stored in a separate object from the Timeline and are not included in Gainsight's standard picklist object, which limits the feasibility.
We will conduct an internal technical evaluation to determine how best to achieve consistency within the system.
This is a vital need, not a want. (As is this related item and this one.) And a pretty popular one at that.
And before anyone from GS suggests Copilot - it is often unreliable, particularly with Milestones.
Hey
I’ve raised this with the team internally.
Hi
Thanks
Hey
Just like these other two sorely needed Timeline items:
https://communities.gainsight.com/ideas/admin-defined-views-for-timeline-12350
Discovery→Development
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