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Contributor ⭐️
November 25, 2019
Discovery

Possibility to change author of content

Related products:CC Moderation
  • November 25, 2019
  • 32 replies
  • 610 views

In our community some of the first topics (like welcome post, new to the community etc.) are written by a person no longer working with the community. I wish to change the author from her to me as I am now the person our members are interacting with and I would like them to see my face on the introduction threads and similar topics.

 

I think it would be great if one could change author between Community managers at least, so that we don’t have to delete and repost content if someone is leaving, or log in to multiple users and keep them active to make it more welcoming for members and to make sure we’re not missing pm’s etc.

 

Thanks,

Mette

32 replies

janina.woita
Gainsight Employee ⭐️
Gainsight Employee ⭐️
November 11, 2021
Updated idea statusUnder Construction→Delivered (Partially)
Contributor ⭐️⭐️⭐️
April 1, 2022

Hi InSided and other Community-users, I know the idea's been delivered, at least partially, but are there any plans to move forward with the general concept and make it able to change the author post publication? Our Community has a bunch of topics which are extremely beneficial to our SEO, for instance, yet also raise questions considering most have been published by authors/colleagues no longer amidst our team. Hope you can implement this feature soon. Thanks in advance and warm regards!

Cristina
Helper ⭐️⭐️⭐️
April 5, 2022

Hi @JasonTMT! Thank you for your question and for sharing your use case with us. We are planning to start working soon on a feature which will allow you to update the author of published articles and product updates. We have this idea where we’ll be sharing updates so I would recommend to “subscribe” in order to received notifications: 

 

Contributor ⭐️⭐️⭐️
April 5, 2022

@Cristina Thanks so much, that’s great! I’ll definitely subscribe to receive the updates. Keep up the good work! 😄

Idan
Contributor ⭐️⭐️⭐️
September 13, 2022

@Cristina hey! 

Please consider adding change “change author” for questions as well. 

dandre
Contributor ⭐️⭐️⭐️⭐️⭐️
December 13, 2022

@Cristina hey! 

Please consider adding change “change author” for questions as well. 

Got my hopes up and realized you can’t do this yet. We’re migrating some internal folks away from email conversations to community questions - I was hoping to encourage participation by automatically making the email question into a thread on the community. But questions are not yet supported to specify the creating user or changing it afterwards.

When things get tough, we ask, what is best for the customer?
Contributor ⭐️⭐️
October 3, 2024

Is there any update on this idea? Updating Articles and Product Updates is great, but our team really needs the ability to update authors for regular topics.

Contributor ⭐️⭐️
October 3, 2024

Is there any update on being able to update the author for topics?

Contributor ⭐️⭐️
October 3, 2024

Is there any update on being able to update the author for topics (Questions and Conversations)?

Larry
Helper ⭐️⭐️
March 20, 2026
Parked→Discovery
Larry Imgrund || Senior Product Manager & Community Nerd