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Beachball3000
Contributor ⭐️⭐️⭐️
June 25, 2021
Released

Product Area as mandatory on Idea creation page

Related products:CC Ideation
  • June 25, 2021
  • 38 replies
  • 499 views

When on the Create new topic page, how can one make the Product Area not an option but a mandatory field? Wonder if giving creative control over this page can/will be around the corner?

 

Thanks!

 

38 replies

xiaoyu-shen
Helper ⭐️⭐️
June 30, 2021

Hi @Beachball3000, thanks for sharing this idea! :) 

Would you please elaborate why you’d like to have this field mandatory? And what’s the current challenge? 

xiaoyu-shen
Helper ⭐️⭐️
June 30, 2021
Updated idea status New → Open
Beachball3000
Contributor ⭐️⭐️⭐️
July 7, 2021

Hello @xiaoyu-shen! We’ve set up the Community in such a way that it serves our SaaS products directly -- i.e., when customers want to raise an idea it’s usually (pretty sure it’s 100%) tied to some aspect of a particular product, there aren’t any other areas that we receive concerns on.

 

We’ve additionally also integrated creation of topics to our internal tools (as other teams live on other tools) to help manage traffic for our product teams, and it defeats the purpose when a user can type out an idea and not tag it against a product. A lot of time can be saved to not have to categorise ideas and marking it against a product manually by the moderation team. 

 

I hope this helps? :grinning:

-RS
xiaoyu-shen
Helper ⭐️⭐️
July 7, 2021

Yes, definitely, thank you for clarification of the use case @Beachball3000. :)

Cristina
Helper ⭐️⭐️⭐️
June 28, 2022
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
Daniele Cmty
Helper ⭐️⭐️
August 11, 2022

We are also in favor of this!
Setting up Product Areas helps us distribute Ideas to the correct Moderator and Product Manager. If there is no Product Area set, it’s easy to lose track.
We would of course then double-check if the Product Area is correct, but we’d prefer if the user has to choose. We have an “other” Area in case the user is not sure.
Cheers :)

Kgastaldo
Helper ⭐️⭐️⭐️
September 13, 2022

We’re also in favor. We have different products for each product area - which means the ideas go to different teams. We’d love to have this as a mandatory option. 

jnakano
Helper ⭐️
October 11, 2022

@kristinekukich Hey Kristine! I was digging through inSpired and saw that your request to make the product area mandatory has been submitted as an idea. I would highly recommend voting on this so we can get some added traction on this idea! Any specific comments as to why this is a current challenge for you would be very helpful for our product team! - Joyce

Contributor ⭐️⭐️
July 11, 2023

Hi,

Any updates on this topic? :) 

anirbandutta
Expert ⭐️
July 13, 2023

Oh totally 👍 

It's an opportunity for engagement