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When on the Create new topic page, how can one make the Product Area not an option but a mandatory field? Wonder if giving creative control over this page can/will be around the corner?

 

Thanks!

 

Hi @Beachball3000, thanks for sharing this idea! :) 

Would you please elaborate why you’d like to have this field mandatory? And what’s the current challenge? 


Updated idea status NewOpen

Hello @xiaoyu-shen! We’ve set up the Community in such a way that it serves our SaaS products directly -- i.e., when customers want to raise an idea it’s usually (pretty sure it’s 100%) tied to some aspect of a particular product, there aren’t any other areas that we receive concerns on.

 

We’ve additionally also integrated creation of topics to our internal tools (as other teams live on other tools) to help manage traffic for our product teams, and it defeats the purpose when a user can type out an idea and not tag it against a product. A lot of time can be saved to not have to categorise ideas and marking it against a product manually by the moderation team. 

 

I hope this helps? :grinning:


Yes, definitely, thank you for clarification of the use case @Beachball3000. :)


The following idea has been merged into this idea:

All the votes have been transferred into this idea.

We are also in favor of this!
Setting up Product Areas helps us distribute Ideas to the correct Moderator and Product Manager. If there is no Product Area set, it’s easy to lose track.
We would of course then double-check if the Product Area is correct, but we’d prefer if the user has to choose. We have an “other” Area in case the user is not sure.
Cheers :)


We’re also in favor. We have different products for each product area - which means the ideas go to different teams. We’d love to have this as a mandatory option. 


@kristinekukich Hey Kristine! I was digging through inSpired and saw that your request to make the product area mandatory has been submitted as an idea. I would highly recommend voting on this so we can get some added traction on this idea! Any specific comments as to why this is a current challenge for you would be very helpful for our product team! - Joyce


Hi,

Any updates on this topic? :) 


Oh totally 👍 


This is critical for us as well - the integration with our product management software gets stuck when it can’t parse which product to send the idea to. 


Hi all, thank you for your answers here. Having the option for moderators to make product areas mandatory in control will be tackled soon. Hard to give an exact timeline but ideally it will come in the next quarter, after we are done with introducing categories for Product Updates and Ideas modules. 


Have the requirement for a customer too. More flexibility in the fields would also be useful, e.g adding a custom dropdown based upon a previous choice and deciding which are mandatory


@xiaoyu-shen Any insight into the roadmap for this idea? Like @Beachball3000 , our entire internal process breaks when we get ideas without a SaaS product attached to them.


We are in need of this as well! We’d also love the ability to add a template to the description of the idea form so we are getting all the information we need. No more requests as one-liners! 


We would really like this idea to be implemented as well! We would like to enforce a product selection on our users when they create an idea. 


Hello Gamechangers

Is this IDEA on a roadmap already?

CC / @olimarrio 


Needed to get PMs buy-in on using Communities for ideation. No one wants to sift through uncategorised ideas that aren’t relevant to them! If we can required product area, we can have our PMs look after their own areas without missing ideas.