Hi there,
Due to most community members being readers/lurkers, it would be amazing for ‘minutes online’ to be included as a metric in reporting. This way, we can see what community members are engaged, even though they’re not… engaged.
Plus, I would love for it to contribute to the Points earned column in the Top users table under Analytics > User. But, that’s up for debate.
It should at the very least be recorded data, imo. We may have huge clients, for example, who are in the community everyday but as far as we’re aware, they’re not, because we never see them post.
For now, the solution is Analytics > Engagement and checking the Unique visitors column in the Active customers table. But, I don’t think that achieves what I’m looking for.
Any thoughts and opinions are welcome!
Cheers.
Cc:
