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Moller Toma
Helper ⭐️
January 25, 2021
Discovery

The possibility for community members to subscribe on products

Related products:CC Notifications & Subscriptions
  • January 25, 2021
  • 61 replies
  • 1187 views

We often get the question from our community members if they can subscribe to products (product areas) since we have multiple products. Some customers want to follow specific topics about 1 or more products. In my opinion, this is a very important community b2b functionality.

61 replies

anirbandutta
Expert ⭐️
January 24, 2023

Much needed feature for PMs subscribing to stream of Ideas for their Product Area.

It's an opportunity for engagement
Contributor ⭐️⭐️⭐️⭐️⭐️
March 1, 2023

Hi we have multiple users asking for this, would you be able to provide an update please? @Julian FYI

anirbandutta
Expert ⭐️
March 2, 2023

Crystallizing ask here:

  1. Subscription options for everyone, so enduser UI
  2. Subscription for keywords (Tags), across all content types so that users enjoy content they are interested in on the Community
  3. Subscription for all modules that utilize Product Area filters - Ideas, Product Updates, KB, etc 

Related Idea of then displaying the numbers proudly

 

 

It's an opportunity for engagement
Contributor ⭐️⭐️⭐️⭐️⭐️
March 2, 2023

Not being able to subscribe to specific products and tags is clearly a bottleneck for community engagement. 

anirbandutta
Expert ⭐️
March 27, 2023

@Sebastian would you be able to shed some light on this crit. feature request?

It's an opportunity for engagement
Sebastian
Helper ⭐️⭐️⭐️
March 27, 2023

Absolutely @anirbandutta . We’ve planned to improve Subscriptions and System Emails later this year, and being able to subscribe to Product Areas is one of the most critical improvements we can make to improve our subscriptions.

Later this quarter, we’ll reach out again in this thread to kickstart discovery and better understand use cases we need to cover.

anirbandutta
Expert ⭐️
March 31, 2023

Later this quarter, we’ll reach out again in this thread to kickstart discovery and better understand use cases we need to cover.

Awesome… 👀 forward so much

It's an opportunity for engagement
Manon
Helper ⭐️
April 6, 2023
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
Contributor ⭐️⭐️⭐️⭐️⭐️
April 11, 2023

Hi @Sebastian did you mean next quarter? :)

Helper ⭐️⭐️
November 3, 2023

Our community just launched, and the ability to subscribe to tags has already become our top request. @Sebastian Can we we get an update on this since the last update was 7 months ago?