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I’d love to have webhook events related to the new Segments feature. These are probably additional “User Events.”

I’d like to see

  • User added to segment
  • User removed from segment

My use cases are primarily around automating moderation alerts and other engagement tactics. 

For example…

  • A user meets the criteria for and is added to the Dormant Users segment
    • A slack alert to let me know, and/or
    • Triggering an engagement workflow
  • A user meets the super user segment criteria and is added to the segment
    • A slack alert to let me know, and/or
    • Triggering an engagement workflow (even if manual personal outreach like a thank you message)
  • A user no longer meets the Dormant Users segment criteria and is removed from it
    • A slack alert to let me know
    • Adding a row to a google sheet for tracking a list of users who have re-engaged, etc

Thought of additional use cases: 

  • Automating adding/removing a custom role when someone is added/removed from a segment
  • Such webhooks could essentially enable most of this idea for alerts about changes in ranks, receiving badges, etc. Those alerts could be triggered based on segment criteria. 
    • And it’s also resolve this question 

       

New→Open

Came back to add this idea and discovered I already had. I hope it gets more votes / consideration!

Use case for this: 

 

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