We hosted a customer-focused webinar introducing the new KC Bot. We walked through the key improvements that are coming and tips for getting the most out of each feature.
Missed the live session? Catch the highlights and helpful posts below.
Recording : Link gFollow timestamps]
Slide Deck : Attached
Top Takeaways
- Centralized Content Library – create once, reuse everywhere. 02:34]
- Widget-based editor – Content Group, Recommendations, Task List. n04:01]
- Fresh layouts – List · Grid · Card · Tile · Thumbnail. 06:04]
- Migration playbook for old to new Bots – Define goals → Segment audience → Audit content → Brand & launch → Measure & iterate. n09:23]
- Live Demo t23:10]
- Roadmap sneak peek – AI Localization, Autopilot Search, Custom HTML, Native Video, Notification Prompts (video & prompts led the poll). d36:44]
3POLL] Please let us know which of the features you are looking forward to 
Survey 
Demo Recap
Flow 1: Onboarding FAQ (Content Group + List layout)
Flow 2: Personalised tips (Recommendations + Tile layout)
Flow 3: Progress checklist (Task List)
Theme customised live in <30 sec.
Relevant Community Posts
- Localization Hub Link
- Reimagining In-Product Guidance Link
- Choosing the Right Layout Link
- Workflows that work Link
Happy building! 
>>> Have more questions? Drop them in the comments and our team will get back to you here!