Hey everyone! 👋
Our latest Community Professionals Meet-up took place on 18th March, where we took a deep dive into the role of AI within the Community space. We were fortunate to have
During the Meet-up, Graeme provided product updates and hosted a live Q&A, followed by a community roundtable where members shared their own experiences, wins, and challenges using AI in their daily community work.
We covered several key topics, including:
- Optimizing Community and Knowledge Base content for AI engines.
- Measuring the actual usefulness of AI-generated answers.
- Future needs and opportunities for AI-driven search environments.
If you didn't have the chance to join the live discussion, you can catch up on all the highlights and best practices shared by viewing the recording here:
Thank you to everyone who made the conversation so valuable, and even if you weren’t able to join this time, we’d still love to hear your thoughts in this thread!
Aaaand, we recently announced our next Meet-up discussion topic, you can check it out here 🎉