Is there a way to use custom CSS to display an engagement/survey based on the user’s screen width? I’m referring to users that access our product through their mobile browser. Our NPS survey is not displaying well when seen in a mobile browser.
Would I just create a separate engagement for the “mobile” channel, or is that referring only to a mobile app and not accessing the product on a mobile browser?
Best answer by rschlette
HI Jay. I can find a way to override the inline style on the main engagement wrapper that sets the width. In theory we could use a media query to resize the engagement based on window width, but the inline style is superseding everything I’ve tried. I think Michele’s approach of using device rules to target audiences across device-specific versions of the survey is the best available option.
Thank you,
+2HI Jay. I can find a way to override the inline style on the main engagement wrapper that sets the width. In theory we could use a media query to resize the engagement based on window width, but the inline style is superseding everything I’ve tried. I think Michele’s approach of using device rules to target audiences across device-specific versions of the survey is the best available option.
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
