Hi folks! We have a requirement to build user tracking across pages where we want to capture different properties from the page and calculate a metric like “average time taken to complete a job on the platform”. Is it possible to do this in Gainsight and build a dashboard for the same to report on?
Best answer by Surendra
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+1
Hello
Have you tried creating funnels?
Funnels do calculate time spent on pages and time taken to go from one step to another.
Hi
+1
Once you have the steps added, funnels would automatically give you the time spent between steps.
You can also capture information like time spent on page, you can also utilize our java script functions in this article : https://support.gainsight.com/PX/API_for_Developers/JavaScript_Utilities
Hope this helps.
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