Gainsight Sally App Update in Slack
Slack has deprecated certain API methods used for Quick Insights in Gainsight Sally and introduced a new API to ensure uninterrupted functionality.
To maintain seamless functionality, Gainsight Sally has been updated to support these API changes and improve file display names for better visualization.
Key Enhancements:
- API Migration: Gainsight Sally now uses a new API to ensure seamless functionality.
- Improvement: If you download a visualization, the file now retains the correct name and opens without appending a .png extension. You can now view tabular reports directly in threads without downloading them.
Note:
- Gainsight Sally will be automatically updated. No action is needed from end users or admins.
- There is no functional impact on users. Quick Insights functionality will continue to work as expected.
- These changes are applicable from March 12, 2025.
This information is also available in the Patch Release Notes.