Quick links are here!

I don't want to be a Debbie Downer, but looking at the data I don't see a lot of reason or incentive to improve the homepage with features like this one at all. Topic visits account for pretty much all forum visits, because of a thing called Google.

Therefore, it makes more sense to me for Insided to work on improvements for topic pages. For example: providing a search query that delivers relevant content in the 'related topics' Topic Sidebar widget. Right now, these "related" topics literally might as well be completely random. Actual related topics might actually help users find their answer.

When it comes to the homepage, I'd recommend you build improvements with the needs in mind of the user group that is important to us and use the homepage most actively: super users. For example, this idea.

Hi @Jurgen ,

thanks for sharing the insight! :)

Therefore, it makes more sense to me for Insided to work on improvements for topic pages. For example: providing a search query that delivers relevant content in the 'related topics' Topic Sidebar widget. Right now, these "related" topics literally might as well be completely random. Actual related topics might actually help users find their answer.

Totally, agree that the relevant topics are currently not useful and most of the time non-relevant!

When it comes to the homepage, I'd recommend you build improvements with the needs in mind of the user group that is important to us and use the homepage most actively: super users.

Well, it depends a bit also on the absolute numbers - I have not only SuperUsers (would gladly have that many! 😉 ) on the homepage, and the number is big enough to pay some attention to it.

For example, this idea.

I really like your idea of providing a more personal experience to all the users and have expanded the thought

Cheers,

Florian

Interesting discussion going on, thanks for sharing your feedback and insights!

We just deployed a configuration option that allow you to open a quick-link in a new tab. When adding or editing a new quick-link you can select where it should open (default is in the same tab)

@Moller Toma hope you enjoy this improvement 🙂

@youri Great! But unfortunately it doesn't work. The Quick Links still open in the same tab.

Strange... I just clicked on the "status incident page"-quicklink (from the example) and it worked for me!?

Did you try it in your own environment? If you can point to where it does not work, we can check what the reason is.

Let us investigate.

@Julian it seems like the changes are not always applied successfully from the control environment to front-end. I logged in again and the changes were not successfully applied, so I tried it again and now it works!

Thanks for the additional info. Yoeri will pick this up, I am sure they will be able to iron this out!

Are there plans to make quick-links vailable to parent categories or categories (forums), i.e. enabling the community manager to give a support forum a different look & feel from a board where members talk about entertainment?