Solved
JO - Email Template REFRESH when REPORTS in the Template are Updated
I have created an email template that included several reports, and when I've noticed some errors in the reports, I went back and fixed them. But I've noticed that the new versions of the reports were not reflected in the email template. Is there any possibility to refresh the template without me deleting the reports in the template one by one and re-adding them?
Best answer by sundar
Hey Cristina, We decoupled to avoid accidental change in report from report builder to cause wrong reports from going out from JO. This was done intentionally, better to be safe than sorry was the driver for this. Sorry for the inconvenience.
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.