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New Idea

Make it able to hang out all the time

Related products:None
seth
  • seth
  • Gainsight Employee ⭐️⭐️⭐️
My CSMs would want to be able to use their browser normally -- navigating between Salesforce and Gainsight and our product and LinkedIn yadda yadda -- but always have immediate access to the Timeline.

There are two limitations in the Chrome Plugin that I'm noticing prevent that use case right now:
  1. It's only available when you're on a Gainsight page. When I navigate away, it goes away.
  2. It [i]covers what's behind it on the page, instead of [i]pushing that page content to the left.
Program Director, CS Innovation @ Gainsight

    britton_walker
    Forum|alt.badge.img
    I haven't quite used this enough to comment on the first suggestion, but I definitely agree with the second suggestion. I was trying to look at both a report and the global timeline, but had to close the timeline in order to get at the information on the report.
    darkknight
    Forum|alt.badge.img+4
    • darkknight
    • Expert ⭐️
    • April 25, 2018
    I don't know about #1. I think it's reasonable that the Timeline only shows when you're [i]in Gainsight.  

    Completely agree with #2.
    Jeff Kirkpatrick


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