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brittany
Contributor ⭐️⭐️⭐️⭐️⭐️
May 19, 2017 4:46 PM UTC

Ability for click to call from CTA Detail View

I am looking into adding a click to call integration such as RingCentral. However, I have learned that click to call is only available from the Customers tab and Contacts/Summary sections of the C360 but not from the CTA detail view. This is quite a major limitation. It would also be ideal if the call recordings could added to the Timeline. Is this on the roadmap?

2 replies

sai_ram
Expert ⭐️⭐️
Nov 6, 2017 1:38 PM UTC
Hi Brittany, Sorry for the delay response, I've changed this to an Idea post. I will update you once it is added to our roadmap 
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brittany
brittanyAuthor
Contributor ⭐️⭐️⭐️⭐️⭐️
Nov 6, 2017 3:13 PM UTC
Thank you Sai Ram.
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