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jahnavi
Contributor ⭐️⭐️⭐️⭐️⭐️
January 1, 2018

Ability to change templates in existing AO

  • January 1, 2018
  • 1 reply
  • 38 views
As a Gainsight Admin I would like to make changes to existing AO so that a small change to a template or participant criteria does not mess the statistics of the emails being sent.

    1 reply

    abhishek_sivaraman
    Helper ⭐️⭐️⭐️
    May 29, 2018
    Hi,

    Changes in email templates are automatically reflected in the advanced outreach. You do not need to clone the AO for using the recent changes in the template. Is this behaviour causing any issue?

    Thanks
    Abhishek S