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steve_davis
steve_davis
Gainsight Employee ⭐️⭐️
Dec 8, 2016 3:37 PM UTC

Ability to customize the order for reports on CS360 section

I have a customer request for us to be able to customize the order that nested reports will show up in a CS360 section. She doesn't want these reports to be alphabetical but it appears the only order capabilities allow for alphabetical sorting. Customer is using a workaround as follows, but its not very pretty. 

a    Summary 
b    Usage data by week 
c    Usage data by month 
d    Authorized users 
e    Top 10 Users 
f     Transactions Subcategories 
g    Investors Subcategories 
h    Trends Subcategories 
i     Other Subcategories 
j     Downloads Report

They would like to just be able to order in this way. 

      4 replies

      jessica_weiss
      jessica_weiss
      Contributor ⭐️⭐️⭐️
      Dec 8, 2016 3:46 PM UTC
      This is my request.  I tried to check them in the order I wanted them displayed but that didn't work either.  
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      azhar_uddin
      azhar_uddin
      Helper ⭐️⭐️
      Nov 9, 2017 1:10 PM UTC
      Sadly they cannot be ordered. 😞
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      darkknight
      darkknight
      Expert ⭐️
      Nov 9, 2017 4:57 PM UTC
      I requested this 2 years ago.  https://community.gainsight.com/gainsight/topics/admin-c360-sections-ability-to-identify-an-order-in...

      This really needs to be considered as an enhancement. We should have the flexibility to display items on C360 in the order we deem appropriate for our business.
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      Jeff Kirkpatrick
      darkknight
      darkknight
      Expert ⭐️
      May 17, 2018 11:11 AM UTC
      Any chance this can get revisited?  This cannot be a difficult ask...
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      Jeff Kirkpatrick
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