Contributor ⭐️⭐️⭐️⭐️⭐️

Ability to format text within Call To Actions

8 replies
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Our CSM's and CSA's update the Call To Action (Objectives) within the Success Plan and want to share these updates with the customer. However, the the text does not always look legible so the ability to update text would help.

cameron_wright

Gainsight Employee ⭐️⭐️

I agree this would help a lot. The options available like community has would be perfect

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Cameron Wright - Sr. Security Engineer

aditya_marla

Helper ⭐️⭐️⭐️

Hi Amanda,

Thanks for sharing this. Is this in the success criteria section of the objective CTA? (Or for comments in CTA?)

Regards

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amanda_neilAuthor

Contributor ⭐️⭐️⭐️⭐️⭐️

Hi Aditya, would be nice to have both sections availble for formatting

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darkknight

Expert ⭐️

AND in Playbooks!!!

Doesn't preserve formatting when cut/paste from Microsoft products.

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Jeff Kirkpatrick

amanda_neilAuthor

Contributor ⭐️⭐️⭐️⭐️⭐️

Agree, I think anywhere the user has the ability to enter data, there should be the ability to format!!!

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sai_ram

Expert ⭐️⭐️

Hi Amanda, In NXT we are supporting text formatting in Cockpit comments and Palybooks as well.

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darkknight

Expert ⭐️

Are there plans to include this in Salesforce edition?

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Jeff Kirkpatrick

sai_ram

Expert ⭐️⭐️

@darkknight sorry, for now we dont have any plans of implementing this in the Salesforce Edition.

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