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amanda_neil
Contributor ⭐️⭐️⭐️⭐️⭐️
March 11, 2019

Ability to format text within Call To Actions

  • March 11, 2019
  • 8 replies
  • 73 views
Our CSM's and CSA's update the Call To Action (Objectives) within the Success Plan and want to share these updates with the customer. However, the the text does not always look legible so the ability to update text would help.

    8 replies

    cameron_wright
    Gainsight Employee ⭐️⭐️
    March 11, 2019
    I agree this would help a lot. The options available like community has would be perfect



    Cameron Wright - Sr. Security Engineer
    aditya_marla
    Helper ⭐️⭐️⭐️
    March 12, 2019
    Hi Amanda,

    Thanks for sharing this. Is this in the success criteria section of the objective CTA? (Or for comments in CTA?)

    Regards

    amanda_neil
    Contributor ⭐️⭐️⭐️⭐️⭐️
    March 12, 2019
    Hi Aditya, would be nice to have both sections availble for formatting

    darkknight
    Expert ⭐️
    March 12, 2019
    AND in Playbooks!!!

    Doesn't preserve formatting when cut/paste from Microsoft products.

    Jeff Kirkpatrick
    amanda_neil
    Contributor ⭐️⭐️⭐️⭐️⭐️
    March 12, 2019
    Agree, I think anywhere the user has the ability to enter data, there should be the ability to format!!!

    sai_ram
    Expert ⭐️⭐️
    July 12, 2019
    Hi Amanda, In NXT we are supporting text formatting in Cockpit comments and Palybooks as well.

    darkknight
    Expert ⭐️
    July 12, 2019
    Are there plans to include this in Salesforce edition?

    Jeff Kirkpatrick
    sai_ram
    Expert ⭐️⭐️
    July 15, 2019
    @darkknight sorry, for now we dont have any plans of implementing this in the Salesforce Edition.