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jamoreman
jamoreman
Contributor ⭐️⭐️⭐️
June 17, 2019

Ability to group NPS responses on c360 by survey

  • June 17, 2019
  • 4 replies
  • 29 views
With each NPS survey, the results begin to stack on the surveys tab on the c360. It would be great if the ability existed to toggle/select from a dropdown to the actual survey that we wanted to see results vs. the current state where the page continues to get longer and longer with each survey and you then have to search for/find to correct survey name in the list.

      4 replies

      cameron_wright
      cameron_wright
      Gainsight Employee ⭐️⭐️
      June 17, 2019
      Great use case! I think that would help alot.

      Cameron Wright - Sr. Security Engineer
      sai_ram
      sai_ram
      Expert ⭐️⭐️
      June 18, 2019
      Hi Jill,

       

      Thanks for posting! could you please us elaborate the use-case for better understanding. 

      jamoreman
      jamoremanAuthor
      Contributor ⭐️⭐️⭐️
      June 18, 2019
      Hi Sai,

      The goal would be to give teams easier access results for a specified survey. Right now, when you look at the survey tab in the 360, you have to scroll through the list (assuming you have mulitiple surveys over time) to find the survey you are looking for.

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      July 4, 2019
      Thanks for your response! will share this with the product team.

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