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Ability to group NPS responses on c360 by survey

  • June 17, 2019
  • 4 replies
  • 24 views

jamoreman
With each NPS survey, the results begin to stack on the surveys tab on the c360. It would be great if the ability existed to toggle/select from a dropdown to the actual survey that we wanted to see results vs. the current state where the page continues to get longer and longer with each survey and you then have to search for/find to correct survey name in the list.

4 replies

cameron_wright
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  • Gainsight Employee ⭐️⭐️
  • June 17, 2019
Great use case! I think that would help alot.


sai_ram
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  • Expert ⭐️⭐️
  • June 18, 2019
Hi Jill,

 

Thanks for posting! could you please us elaborate the use-case for better understanding. 


jamoreman
  • Author
  • Contributor ⭐️⭐️⭐️
  • June 18, 2019
Hi Sai,

The goal would be to give teams easier access results for a specified survey. Right now, when you look at the survey tab in the 360, you have to scroll through the list (assuming you have mulitiple surveys over time) to find the survey you are looking for.


sai_ram
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  • Expert ⭐️⭐️
  • July 4, 2019
Thanks for your response! will share this with the product team.