Contributor ⭐️⭐️⭐️⭐️

Ability to have multiple selection of activity types for emails logged to timeline

Forum|Forum|7 years ago
December 11, 2018
5 replies
33 views

We have an activity of Monthly Outreach that we log for customers, often it is an email that we send. If we use the email to timeline we cannot designate that as an activity of Monthly Outreach too. Could it be possible to have multiple activities tied to one timeline entry?

nitisha_rathi

Expert ⭐️⭐️

Hi Shannon,

We don't have plans to have multiple activity types for an activity. Though, we have plans to give the capability to change activity type. So, in future, you will be able to change the type from 'Email' to 'Monthly Outreach'. Would that help?

Thanks,

Nitisha

shannonAuthor

Contributor ⭐️⭐️⭐️⭐️

Nitisha - That would be great. is there an estimate of when that may be available?

nitisha_rathi

Expert ⭐️⭐️

Hi Shannon,

I don't have an ETA but will update you once we have more clarity on the timelines.

Thanks,

Nitisha

shannonAuthor

Contributor ⭐️⭐️⭐️⭐️

Hi @nitisha_rathi has changing the activity type made it onto a roadmap yet?

nitisha_rathi

Expert ⭐️⭐️

Yes, it is one of the top priority for us and should be available in next 2-3 months.