Skip to main content
amanda_neil
amanda_neil
Contributor ⭐️⭐️⭐️⭐️⭐️
Dec 19, 2018 6:34 PM UTC

Ability to hide CTA tasks

Would like the ability to hide tasks within a CTA, not delete, but hide. Is there an option for this yet?

      7 replies

      faust_belarmino
      faust_belarmino
      Helper ⭐️⭐️
      Dec 19, 2018 6:39 PM UTC
      Just curious, what's the use case for hiding tasks?

      Translate
      amanda_neil
      amanda_neilAuthor
      Contributor ⭐️⭐️⭐️⭐️⭐️
      Dec 19, 2018 6:46 PM UTC
      Easier to manage from a visibility stand point. CSM's want to only see the current tasks they have open not all the ones that they have completed. They do not want to delete them so requesting the ability to hide the tasks, hope that makes sense.

      Translate
      john_apple
      john_apple
      Expert ⭐️
      Dec 19, 2018 7:01 PM UTC
      Would Snooze work for your use-case?



      Translate
      aditya_marla
      aditya_marla
      Helper ⭐️⭐️⭐️
      Dec 20, 2018 6:31 AM UTC
      Hi Amanda,

      Is it mostly about hiding completed tasks within a CTA? On average, how many tasks does a CTA have in your case?

      Translate
      amanda_neil
      amanda_neilAuthor
      Contributor ⭐️⭐️⭐️⭐️⭐️
      Dec 21, 2018 6:16 PM UTC
      Depends on our use case could be 10 or more tasks.

      Translate
      amanda_neil
      amanda_neilAuthor
      Contributor ⭐️⭐️⭐️⭐️⭐️
      Dec 21, 2018 6:20 PM UTC
      No snooze wont work because you cannot snooze a task of a CTA

      Translate
      sai_ram
      sai_ram
      Expert ⭐️⭐️
      Dec 26, 2018 6:39 AM UTC
      Hey,

      We understand your concern and will definitely think of how it can be made intuitive.

      Can you all posts your suggestions here, based on your suggestions and based on number of customer interest we will consider this.

      Please hit like to increase the priority in the road-map.



      Translate
      Terms & ConditionsAccessibility statement