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amanda_neil
amanda_neil
Contributor ⭐️⭐️⭐️⭐️⭐️
December 19, 2018

Ability to hide CTA tasks

  • December 19, 2018
  • 7 replies
  • 72 views
Would like the ability to hide tasks within a CTA, not delete, but hide. Is there an option for this yet?

      7 replies

      faust_belarmino
      faust_belarmino
      Helper ⭐️⭐️
      December 19, 2018
      Just curious, what's the use case for hiding tasks?

      amanda_neil
      amanda_neilAuthor
      Contributor ⭐️⭐️⭐️⭐️⭐️
      December 19, 2018
      Easier to manage from a visibility stand point. CSM's want to only see the current tasks they have open not all the ones that they have completed. They do not want to delete them so requesting the ability to hide the tasks, hope that makes sense.

      john_apple
      john_apple
      Expert ⭐️
      December 19, 2018
      Would Snooze work for your use-case?



      aditya_marla
      aditya_marla
      Helper ⭐️⭐️⭐️
      December 20, 2018
      Hi Amanda,

      Is it mostly about hiding completed tasks within a CTA? On average, how many tasks does a CTA have in your case?

      amanda_neil
      amanda_neilAuthor
      Contributor ⭐️⭐️⭐️⭐️⭐️
      December 21, 2018
      Depends on our use case could be 10 or more tasks.

      amanda_neil
      amanda_neilAuthor
      Contributor ⭐️⭐️⭐️⭐️⭐️
      December 21, 2018
      No snooze wont work because you cannot snooze a task of a CTA

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      December 26, 2018
      Hey,

      We understand your concern and will definitely think of how it can be made intuitive.

      Can you all posts your suggestions here, based on your suggestions and based on number of customer interest we will consider this.

      Please hit like to increase the priority in the road-map.



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