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Ability to make timeline entries on the relationship level also available to customer level

  • December 10, 2018
  • 2 replies
  • 24 views

anthonysabato
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Some business cases for relationships change and we are moving away from a Relationship in GS but we want to retain the timeline entries as it still pertains to the account. It would be really great to have an option to either move/copy or make available the relationship level entries within the customer level timeline. For now I have created a report to display on the C360 for all entries but that is redundant and does not look as good as the timeline feature.

2 replies

nitisha_rathi
  • Expert ⭐️⭐️
  • February 27, 2019
Hi Anthony,

We are working on showing relationship activities in customer timeline and this should be available in April release.

Thanks,

Nitisha


anthonysabato
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  • Author
  • Helper ⭐️
  • February 27, 2019
That will be great for my team.