Gainsight Employee ⭐️⭐️

Ability to stop a rule before it's completed running

Forum|Forum|11 years ago
March 26, 2015
11 replies
101 views

Recently a historical usage data rule was run and daily was accidentally checked vs. weekly. The start date was set to run 4.5 years in the past. This resulted in 1500+ rule runs, which has stalled other rules from running.

Being able to stop a rule like this from running once it's been launched would be a lot of help in these situations.

sundar

Expert ⭐️

Added to the near-term roadmap already. Should be there in May / June.

ellenoangieslistcom

Contributor ⭐️⭐️⭐️⭐️⭐️

Hi Sundar, How do I stop a rule that is already in process? I have been testing some new rules and waiting for them to time out is quite time consuming.

darkknight

Expert ⭐️

I'd like to know as well. I haven't seen anything that indicates the ability to stop a running rule.

Are there concerns about stopping rules that are modifying data though?

Jeff Kirkpatrick

mike_sellers

Contributor ⭐️

It looks like this was implemented? Can someone maybe explain where we'd get this information? I cant seem to find it anywhere!

lane_h

Helper ⭐️

Hi! This has happened to us twice in the last 24 hours. And we currently have one I need to stop.

There are times when trialling things we might have a filter that needs to be tweaked. Not being able to stop a rule hinders our speed at being able to do things.

Has this been implemented?

Director of CX and Scale Programs